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This page sells whole house water filters for city (municipal) water. On city water the two whole-house jobs are the chlorine or chloramine the utility adds and hard-water scale. Every Mid Atlantic Water carbon tank holds Centaur catalytic carbon, which removes chlorine, chloramine, disinfection byproducts, taste and odor: non-backwashing 1.5 cu ft $1,495 and 2.5 cu ft $1,695 (no drain, no electricity); backwashing 1.5 cu ft $1,895 and 2.5 cu ft $2,495 for water that also carries sediment or a sulfur smell. Fleck 5600SXT 48,000 grain water softener $1,995; carbon and softener packages $3,195 (1.5 cu ft carbon with a 48,000 grain softener) and $3,795 (2.5 cu ft carbon with a 64,000 grain softener); all-in-one carbon and softener tank $2,195; salt-free conditioner $2,895 (prevents scale up to about 25 grains, does not remove hardness). 20 inch Big Blue carbon cartridge kit $259 (chlorine taste and odor, not chloramine). Under-sink reverse osmosis from $275 for drinking water (fluoride, lead and dissolved solids at one tap). City water test kits $199 and $279. Every tank ships empty with the media in separate bags, loaded at install; drain tubing is not included; we recommend a licensed plumber. Private wells (iron, sulfur, low pH, bacteria) are served by the well water filtration systems collection. Free shipping to the lower 48 states and free sizing by phone with Aidan.

For chlorine, chloramine and hard water
★★★★★ 4.89 from 142 verified reviews

Whole House Water Filter Systems for City Water

City water has two problems worth fixing for the whole house: the chlorine or chloramine your utility adds, and hard-water scale.

On a private well instead? Iron, sulfur and low pH need different equipment. See our well water systems →

For city water, one carbon tank removes chlorine and chloramine at every tap. It needs no drain and no electricity. It costs $1,495 (1.5 cu ft) or $1,695 (2.5 cu ft). Hard water too? Add a softener if your hardness is above about 7 grains per gallon (about 120 mg/L on your city report).

Catalytic carbon for chlorine & chloramine
Non-backwashing carbon: no drain, no power, no salt
Free shipping to the lower 48 states
10-yr tank, 5-yr valve warranty on Clack and Fleck tanks
Free technical support with Aidan
Best Whole House Water Filtration System (2026): What Your Home Actually Needs
Watch the 2-minute guide

Every carbon tank we sell uses the same carbon, Centaur catalytic carbon. It removes chlorine and chloramine, so you do not need to know which one your city uses. Pick a backwashing tank, which rinses itself to a drain and needs power, only if your water also has sediment or a sulfur smell.

On city water? Grade your utility’s record

Enter your ZIP to see how your water system grades on its federal record, what’s actually been found in it, and which filters address it.

What does this lookup cover?

The lookup returns the federal water-quality record for 41344 US ZIP codes served by public water systems: EPA violations on record (total, health-based, and unresolved), named contaminant findings such as disinfection byproducts, coliform bacteria, lead, arsenic, and nitrate, the system’s lead 90th-percentile result against the 15 ppb EPA action level, boil-water advisories, and an overall A–F record grade. Records are built from EPA SDWIS federal reporting, last updated 2026-06-09.

The same data is available free as JSON: https://city-water-report-worker.cold-star-ab18.workers.dev/report?zip=YOUR_ZIP. These are system-wide reporting numbers, not a measurement at any individual tap; a tap water test is the only way to know what reaches your faucet.

Major systems we’ve reviewed in depth:

Data & grade: ZipCheckup (CC BY 4.0), built from EPA SDWIS federal reporting.

City Water Systems: Carbon Tanks and Softeners

Every carbon tank here removes chlorine and chloramine. We recommend the 2.5 cu ft non-backwashing tank for most homes; it needs no drain or power. The backwashing tanks are only for water that also has sediment or a sulfur smell. Hard water too? Add a softener, or buy both as a package. The salt-free conditioner stops scale up to about 25 grains, but it does not soften the water. Tanks ship empty; the filter media comes in separate bags.

Cartridge Kit and Under-Sink RO

Two lower-cost options. The 20 inch Big Blue carbon kit ($259) reduces the chlorine taste and smell for the whole house, but it does not handle chloramine; change the cartridge every 3 to 6 months. An under-sink reverse osmosis system treats the one tap you drink and cook from. It takes out fluoride, which carbon cannot, and reduces lead at that tap. It needs a small drain connection under the sink.

Free expert sizing

Text me your water test. I’ll send you a product link.

I read every water report myself and text back the filter, the size and the price. Same day during business hours, and free.

  1. Send your test

    Photo, PDF, or just type the numbers, whatever’s easiest. Don’t have a test yet? Describe what you’re seeing.

  2. Aidan reads it personally

    He is the co-owner and the one in our videos. If your water does not need a filter, he says so.

  3. Get a direct link to what you need

    Aidan texts you the exact product page that fits your water. Buy it, bookmark it, or take the answer elsewhere. No pressure either way.

We never send spam. We never sell your number. Aidan answers personally, 7 days a week, 8a–5p ET.

Why buy from us

Mid Atlantic Water vs. an imported box vs. a local installer

We are an online-only family company. We size the filter to your water report and your home, and we name the media inside. Your licensed plumber installs it, and Aidan helps by phone. Here is how that compares to an imported cartridge box and to a local installer.

  Mid Atlantic WaterImported box (iSpring / Express)Local installer
Sized to your water & home Yes, from your water report, by phoneOne size for every homeUsually, at a home visit
Filter media quality Named brands: Centaur carbon, 10% crosslink softener resinOften not namedVaries by dealer
Serviceable & supported Standard parts; Aidan helps after the saleReplaceable cartridgesThrough the dealer
Who installs it Your licensed plumber, with Aidan on the phoneYouTheir crew
Typical cost $259 cartridge; $1,495 to $3,795 tank systems$200 to $600 boxBy quote, installed

An imported cartridge box costs less up front. It is one size for every home, and it runs on replaceable cartridges. A local installer's quote includes a visit to your home and their labor. We sit in between: sized to your water report by phone, installed by your plumber, and shipped to your door.

Step 1: Find Your Problem

What are the signs of city water quality?

Your water is telling you what it needs. Match the sign to the filter below, then confirm it with your city water report or a certified test. One symptom usually points to one filter; several point to a multi-stage system.

Bag of Centaur catalytic carbon, the filter media that goes into our whole-house carbon tanks

Chlorine smell or pool taste

That is the disinfectant your city adds: chlorine or chloramine. One carbon tank removes either one at every tap. You do not need to know which one your city uses.

TREAT IT Carbon filter stage
Shower head clogged with white limescale from hard water

Scale, spots, soap that won't lather

Hard water (calcium and magnesium). A water softener removes it; a salt-free conditioner prevents the scale without salt. Common on both city and well supplies.

TREAT IT Softener or salt-free stage
Orange rust stains on a white porcelain sink from iron in well water

Orange or rust stains

On sinks, tubs, and laundry, with a metallic taste. That is iron, almost always a well problem. A whole-house iron filter removes it; size it at the well water hub.

TREAT IT Iron filter (well water hub)
Corroded copper pipe with blue-green verdigris and a pinhole leak from acidic well water

Blue-green stains, pinhole leaks

Turquoise staining and copper corrosion mean acidic, low-pH water, a well problem. An acid neutralizer raises the pH; size it at the well water hub.

TREAT IT Acid neutralizer (well hub)
MAW-50 under-sink reverse osmosis system with its filter housings

Just want cleaner drinking water

Only worried about drinking water? An under-sink reverse osmosis system at the kitchen tap is the smaller fix. It also removes fluoride, which carbon cannot.

TREAT IT Under-sink RO stage
Lab petri dish of well water showing red bacterial colonies, a positive coliform and E. coli test result

Failed coliform or bacteria test

Coliform or E. coli in a private well means the water needs disinfecting, usually with a UV light. UV only works on clear water, so iron and sediment come out first. Size it on the well water page.

TREAT IT UV light (well water page)
Brown sand and grit settled in the bottom of a toilet tank from well water

Sand, grit, or cloudy water

Grit and clogged faucet screens are a well problem, and a sediment filter fixes them. On city water the carbon tank catches the little grit there is.

TREAT IT Sediment filter (well water)
City Water Test Kit box with sample bottle and vial for certified lab analysis

Test first, then match the filter to your results

City or well, symptoms overlap and the right filter depends on your actual numbers. A certified mail-in lab test tells you exactly what to treat so you do not over-buy or under-treat. City water customers can also pull their utility's annual report free. We read your results with you and size the system. From $199, ships free.

TEST YOUR WATER From $199 - Free sizing
Step 2: Match Your System

Match your problem to the right system

Pick the goal that matches your water and go straight to the right filter. City homes usually land on carbon or carbon-plus-softener; well homes on iron, pH, or a complete system; anyone who just wants better drinking water on under-sink RO. Have several problems? That is normal on a well, and a complete system below combines the stages in the right order.

Step 3: Pick a size

What size whole house water filter do I need?

Size the carbon tank by how many people live there and how many showers run at once. The chart shows each size. On a private well, systems are sized from your water test and pump output on our well water systems page.

  Big Blue Carbon (cartridge) 1.5 cu ft Carbon Tank 2.5 cu ft Carbon Tank
MOST POPULAR
20" Big Blue Carbon Filter Kit Clack 1.5 Cubic Foot Vortech Non Backwashing Whole House Carbon Filter
HouseholdRentals and small homes2-4 people
Bathrooms1-22-3
TreatsChlorine taste & smell (not chloramine)Chlorine & chloramine, taste, odor
Max flow before pressure drop4 gallons a minute10 gallons a minute
Backwash requiredNoNo
Price$259$1,495
Shop now Shop now
20" Big Blue Carbon Filter Kit

Big Blue Carbon (cartridge)

$259
Household
Rentals and small homes
Bathrooms
1-2
Treats
Chlorine taste & smell (not chloramine)
Max flow before pressure drop
4 gallons a minute
Backwash required
No
Shop Big Blue Carbon (cartridge)
Clack 1.5 Cubic Foot Vortech Non Backwashing Whole House Carbon Filter

1.5 cu ft Carbon Tank

$1,495
Household
2-4 people
Bathrooms
2-3
Treats
Chlorine & chloramine, taste, odor
Max flow before pressure drop
10 gallons a minute
Backwash required
No
Shop 1.5 cu ft Carbon Tank
Installation

What ships, and who installs it

We recommend a licensed plumber. A carbon tank and softener usually take a plumber 2 to 3 hours, and Aidan helps your plumber by phone at 800-460-5810. Each tank ships empty, because a full tank would be damaged in freight. The filter media comes in separate bags and goes in at install. The control valve comes with its bypass valve, and a softener comes with its salt tank. Cartridge kits ship with the cartridge in the housing. Your plumber supplies the pipe and fittings. Drain tubing is not included.

2-3 hrs

Typical time for a licensed plumber to install a carbon tank and softener. One carbon tank alone is often quicker.

1"

Inlet and outlet size on every tank. Your plumber ties in copper, PEX or CPVC.

Free

Phone help for you and your plumber, before and after the install.

What to have ready

  • Point of entry on the cold mainInstall where the main line enters the house: after the meter on city water, after the pressure tank on a well, upstream of the water heater.
  • 120V outlet (softener or backwashing tank)A grounded 120V outlet near the tank, on a circuit that stays on. The non-backwashing carbon tank, salt-free conditioner and cartridge filters need no power.
  • A drain (softener or backwashing tank)Your plumber supplies 1/2 inch drain tubing (not included) and leaves an air gap. A floor drain, laundry tub or standpipe works. The non-backwashing carbon tank, salt-free conditioner and cartridge filters need no drain.
  • Wall and floor spaceOne tank needs about 1 to 2 feet of floor near the main water line. A softener also needs room for its salt tank.

What your plumber will do

  1. Shut off the main, relieve pressure, and locate the cold line just after the meter (city) or pressure tank (well).
  2. Set the tank in place. Pour in the carbon from its bags (a 2.5 cu ft has two bags). Add water to cover it and let it soak about 10 minutes. Cartridge housings mount to the wall on the included bracket.
  3. Connect the 1 inch inlet and outlet to the bypass valve on the control valve. Add shutoff valves so the filter can be serviced without shutting off the house.
  4. Open the water slowly, a quarter turn at a time, and flush the tank until the air and carbon dust are out.
  5. Softener or backwashing tank only: run 1/2 inch drain tubing (not included) to a drain with an air gap, plug the valve into a grounded 120V outlet, and set the time of day. Aidan walks your plumber through it by phone.

Not sure which filter your home needs? Tell Aidan your water source and main concern and he will recommend the right one, sized to your home.

Ask Aidan
Filter comparison

Compare the city water filters side by side

Our main city water filters in one table, cheapest first. See what each one treats, whether it needs salt, a drain or power, the upkeep and the price.

FilterBest forTreatsSalt / drain / powerUpkeepPrice
20" Big Blue Carbon KitRenters, small homesChlorine taste and smell. Not chloramine.No salt, drain or powerNew cartridge every 3 to 6 months$259
Under-Sink RO (MAW-50)Drinking water at one tapFluoride, lead and dissolved solids at that tap.Small drain under the sinkFilters every 6 to 12 months; membrane every 2 to 3 yearsFrom $275
1.5 cu ft Carbon Tank2 to 4 people, up to 3 bathsChlorine, chloramine and their byproducts; taste and smell.No salt, drain or powerNew carbon about every 4 to 5 years$1,495
2.5 cu ft Carbon Tank3 to 6 people, or two showers at onceSame as the 1.5, with more flow.No salt, drain or powerNew carbon about every 5 to 6 years$1,695
1.5 cu ft Carbon Tank (backwashing)Water with sediment or a sulfur smellChlorine, chloramine, sulfur smell, taste.Needs a drain and powerNew carbon about every 4 to 6 years$1,895
Water Softener (48,000 grain)Hard water, 2 to 4 bathsHardness from 5 to 30 grains.Needs salt, a drain and powerSalt about $8 a month; resin lasts over a decade$1,995
2.5 cu ft Carbon Tank (backwashing)Bigger homes with sediment or a sulfur smellChlorine, chloramine, sulfur smell, taste.Needs a drain and powerNew carbon about every 4 to 6 years$2,495
Salt-Free Conditioner (2.5 cu ft)Scale without salt, up to about 25 grainsStops scale. Does not soften.No salt, drain or powerNew media about every 3 years$2,895
1.5 Carbon + 48,000 Grain SoftenerCarbon and softener, smaller homesChlorine, chloramine and hard water.Softener needs salt, a drain and powerSame as each tank above$3,195
2.5 Carbon + 64,000 Grain SoftenerCarbon and softener, larger homesChlorine, chloramine and hard water.Softener needs salt, a drain and powerSame as each tank above$3,795

Prices checked September 26, 2026. Tank systems carry a 10 year tank and 5 year control valve warranty. On a private well? Iron, sulfur, low pH, sediment and UV systems are on the well water filtration systems page. Not sure which row fits? Text Aidan your water report.

Verified buyers

What customers say about our carbon filters and softeners

Verified by Stamped.io

Reviews are collected by Stamped.io, a third-party review service that emails customers after their order. Stamped does not let us edit a review’s words or star rating.

Customer install photo by Kevin Tulipana
★★★★★
Great product and quick service
Mid Atlantic was helpful in.identifying the right system for my home. The products came well packaged, the price was right and service fantastic. I will use them again on our next nome.
Kevin Tulipana
Verified Buyer
Clack 2.5 Carbon Filter & Fleck 64,000 Grain Water Softener · January 2025
★★★★★
Great softener for a reasonable price
Great support, easy to install
Michael Biederman
Verified Buyer
Fleck 5600SXT 64,000 Grain Electronic Demand Deluxe Water Softener · August 2025
★★★★★
It's hard to beat good well water
Installed with a iron and acid neutralizer, easy to install and everything together works great. Irony Well water was staining everything and had a bitter metallic taste, dogs would not drink it and I had to buy bottled water, witch usually has a plastic taste. Now with these filters Aidan recommended, I have excellent well water, taste great. I couldn't believe how good my first glass of water was, compared to about four hours before without the filters. One more thing, I called a couple other filter companies and the salespeople are what I didn't like, I could tell they didn't have very good knowledge of the products, Aidan has the confidence and the answers.
Shane Reese
Verified Buyer
Clack 2.5 Cubic Foot, Non Backwashing Whole House Carbon Filter · August 2026
FAQ

Frequently asked questions

On city water: a whole-house carbon tank, plus a softener if your water is hard (above about 7 grains). Every carbon tank we sell removes chlorine and chloramine. We recommend the 2.5 cu ft non-backwashing tank ($1,695) for most homes. On a private well, it depends on your water test: iron, low pH, sulfur and hardness each need their own filter.

No. City water is treated to be safe. The usual reasons to add one are the chlorine or chloramine taste and smell, and their byproducts, at every tap. If the water is hard enough to scale fixtures, add a softener; city water often runs 10 to 15 grains. Only worried about drinking water? An under-sink reverse osmosis system at the kitchen tap is the smaller fix. If your report comes back clean and soft, you may not need anything.

Yes, every carbon tank we sell does, including the non-backwashing tanks with no drain or power. They all use Centaur catalytic carbon. The one exception is the Big Blue cartridge kit: it reduces the chlorine taste and smell but is not made for chloramine.

The Big Blue cartridge kit is $259. A carbon tank is $1,495 (1.5 cu ft) or $1,695 (2.5 cu ft); the backwashing versions are $1,895 and $2,495. Carbon and softener packages: $3,195 (1.5 cu ft carbon, 48,000 grain softener) and $3,795 (2.5 cu ft carbon, 64,000 grain softener). Shipping is free to the lower 48 states. A licensed plumber typically charges about $700 to $800 to install a carbon tank and softener.

Size the carbon tank by people and by showers running at once. The 1.5 cu ft suits 2 to 4 people with up to 3 bathrooms. The 2.5 cu ft suits 3 to 6 people, or any home where two showers run together; we recommend it for most homes. Our packages pair the 1.5 with a 48,000 grain softener and the 2.5 with a 64,000 grain softener.

We recommend a licensed plumber. A carbon tank and softener usually take a plumber 2 to 3 hours; one non-backwashing carbon tank is often quicker. Each tank ships empty with its control valve and bypass valve. The filter media comes in separate bags and goes in at install. Your plumber brings the pipe and fittings. A softener or backwashing tank also needs 1/2 inch drain tubing, which is not included. Aidan helps your plumber by phone at 800-460-5810.

The Big Blue cartridge is changed every 3 to 6 months. Carbon in a tank lasts about 5 years in a typical home. Expect 4 to 5 years from the 1.5 cu ft and 5 to 6 from the 2.5; longer for one or two people. Softener resin lasts over a decade. A salt-free conditioner's media is replaced about every 3 years.

Our catalytic carbon tanks reduce PFAS at every tap. If a test shows PFAS and you want it treated on its own, the dedicated PFAS systems are built for it. Fluoride is the one carbon cannot take out; an under-sink reverse osmosis system does. Lead in city water usually comes from brass fittings and fixtures inside the home. Test at your own tap first; an under-sink reverse osmosis system reduces lead at the tap you drink from.

Yes. City water arrives treated, so the jobs are chlorine (a carbon tank) and hard water (a softener). Well water is untreated. It can carry iron, manganese, sulfur, low pH, sediment and bacteria, and each needs its own filter, in the right order. On a well, start with a well water test and our well water filtration systems.

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