All information that you provide is for our use only and will be held in strict confidence. We will not sell, trade or pass on any personal or business information provided by our clients. Once you become a customer, you may receive, from time to time, emails from us informing you it’s time to replace a filter or have your whole house system serviced.
In order to ship and track merchandise, we make your name and address available to such companies such as UPS, FedEx, US mail, and Freight Carriers.
You can do the following at any time by contacting us via the email address or phone number given on our website
- See what data we have about you – if any
- Change/correct any data we have about you.
- Have us delete any data we have about
What Information Do We Collect?
When you visit our Web site you may provide us with two types of information: personal information that’s collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site. We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose.
1. Personal Information You Choose to Provide
For example, you may need to provide the following information:
- Website URL information
- Email address
- Home and business phone number
In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
2. Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed and designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity.
What Are Cookies? Cookies are a feature of your Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users’ browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.
How Do We Protect Your Information?
We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Communication Opt Out
If you wish to opt out of receiving offers directly from Mid Atlantic Water, you can unsubscribe by following the opt-out instructions in the emails that they send you located at the footer of the communication. We can be reached by phone at 1 (800) 460-5810. You can email us at firstname.lastname@example.org with questions, comments or suggestions.
Your Rights Under The California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.
How to opt out
To be eligible to opt-out, you must be browsing from California.
Do We Disclose Information to Outside Parties?
What about Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein.