Common Water Softener Problems and How to Fix Them

is my water softener working properly?Water softeners help turn your hard, mineral ridden water into soft water that is much kinder to both you and your home. There are a few common issues and malfunctions that might occur with your water softener. Here's a guide to help you make the best decision to ensure your home enjoys soft, scale-free water.

Addressing Common Issues and Malfunctions

Water softeners are designed to remove hardness minerals from your water, but sometimes they might not function as expected. Common issues include brine tank malfunctions, resin bed problems, and mechanical failures. Regular maintenance and timely replacements can often prevent these issues.

Signs Your Softener Isn't Working Properly

How can you tell if your water softener is on the fritz? Look out for signs like scale buildup on appliances, dry and itchy skin after showering, and less lathering from soaps and shampoos. These are all indicators that your water might not be as soft as it should be. These signs are similar to the ones you may have experienced before getting a water softener in your home or when you were staying somewhere else. If something feels off, trust your gut and get to the bottom of the problem.

How to Fix Reduced Water Flow or No Softening

If you're experiencing reduced water flow or no softening, there are a few things you can do.

  • First, check the brine tank to make sure it's not empty and that the salt hasn't formed a solid crust.
  • Next, inspect the resin bed for any signs of fouling or exhaustion.
  • Regular cleaning and regeneration can often solve these problems.

When to Call a Professional vs. DIY Fixes

While there are some things you can do to troubleshoot and fix your water softener yourself, there are times when it's best to call in a professional. If you're not comfortable performing maintenance or repairs, or if the issue is beyond your expertise, don't hesitate to reach out to a professional water softener service. They have the knowledge and tools to diagnose and fix the problem, ensuring your water softener operates efficiently and effectively.

We're Here To Help You

Don't hesitate to seek professional assistance when needed. Our experts at Mid Atlantic Water have been helping customers make the right choice for their home's water problems for nearly 30 years. If you have any questions on which water softener you should purchase, we're here to help. Contact us however you'd like:


Water softening is an essential process for many homes, and understanding the common issues and malfunctions can help you make the best decision for your needs. Whether you choose to troubleshoot and fix the problem yourself or call in a professional, being well-informed will empower you to make the best decision for your home and family. Here's to soft, scale-free water!

Leave a comment

Please note, comments must be approved before they are published

" defer>